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FAQ

1. What is MAPE?


2.
Should we divide the Error by Actual or Forecast? Why one over the other?


3.
If we divide by Actuals, and when actuals are zero, MAPE is undefined (excel gives #DIV/zero error). What to do?


4.
If Forecast error is greater than 100%, is accuracy negative?


5.
What is RMSE?

 

6. What is weighted forecast error?


7.
Why is Mean Percent Error not useful?

1. What is MAPE?

Mape is Mean Absolute Percent Error. This is defined as the Average Absolute Error divided by the Average of the Actual Quantity. A more elegant way to compute this would be to divide the Sum of the Absolute Error by the Sum of the Actual Quantity.

MAPE = (Sum of Abs. Error) / (Sum of Actuals)

2. Should we divide the Error by Actual or Forecast? Why one over the other?

Most commonly Error is divided by the Actual rather than forecast. This avoids certain self-induced biases by the forecaster. If we divide by forecast, then the forecaster has the incentive to overforecast when in doubt. A higher forecast drives MAPE lower and accuracy higher.

3. If we divide by Actuals, and when actuals are zero, MAPE is undefined (excel gives #DIV/zero error). What to do?

When actuals are zero, MAPE is infinite. By definition, forecast error can be greater than 100%. However, accuracy cannot be below zero.

Forecast Accuracy = max (1 - forecast error, 0)

If Actuals are 25 and forecast is 100, then error is 75 implying a 300% error. But accuracy is always zero for cases where error is higher than 100%. You can use the ISERROR function in excel to overcome the DivisionByZero error. Although this is an excel workaround, this actually preserves the impact of the actual being zero in calculating the total forecast error. See the excel accuracy template available in the downloads section!

4. If Forecast error is greater than 100%, is accuracy negative?

By definition, Accuracy can never be negative. As a rule, forecast accuracy is always between 0 and 100% with zero implying a very bad forecast and 100% implying a perfect forecast.

5. What is RMSE?

RMSE stands for Root Mean Squared Error. This is an alternative to measuring absolute errors. Here you compute the square of the error and take a square root of the total.

6. What is weighted forecast error?

Weighted forecast error just turns the MAPE into a weighted MAPE calculation.  Each absolute error is weighted either by price or some other factor of importance.  The weighted MAPE is the sum of all such weighted errors divided by the sum of the Actual volume similarly weighted.  We can calculate a price weighted MAPE or a discrete-weighted MAPE that ranks items based on importance.

7. Why is Mean Percent Error not useful?

Mean percent error uses a simple average of computed forecast errors.  The problem with this measure is that it may weight low volume items disproportionately.  You may have a high forecast error on items that only are shipped a few units each month.  Typically items with such spotty volumes are the hardest ones to forecast.  Such items should be dealt with using an alternative supply chain strategy instead of focusing on their demand forecast accuracy.  Hence Mean Percent Error could create incorrect incentives.

If you have other questions, please contact us.

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