Demand Planning, LLC will not offer any refund or exchange for software, templates or other downloadable materials once the software is shipped or the materials are downloaded by the user.
Registrants for e-learning courses may request a full refund minus transaction and handling charges of 3.5% of the amount subject to a minimum of $25. before the access information has been emailed to them. Once they have received the user id and password, the registration fee is non-refundable.
Demand Planning, LLC will not offer any refunds or exchanges to users who have received the userid and password, or to inactive users whose courses have expired (7 days from receipt of access information). Users may be granted longer periods to access this information if they have purchased multiple courses.
To request a refund or exchange, Please call us at (781)995-0685 or email firstname.lastname@example.org
Demand Planning LLC reserves the absolute right to cancel it's events.
In the event that Demand Planning LLC elects to cancel any workshop (including in-person tutorial workshops, webinars or other LIVE form of training) because of a scheduling conflict; because the minimum number of registrations required to make the event feasible was not met; or for any other reason or none at all; the company will gladly refund the entire amount of the registration fees to the registrant with in seven days of such cancellation.
Demand Planning LLC takes pride in providing a reliable service to our customers, however, cancelation of any scheduled event may be unavoidable. In all cases involving workshop cancelation (whether with cause or without), our liability is limited to the registration fees paid by the registrant. In no event, will Demand Planning LLC be responsible for incidental or consequential damages that may accrue to the registrant due to such cancellation, including any transportation charges for remote registrants, non-refundable reservations and/or any other arrangements which are at the sole discretion of the registrant.
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Demand Planning, LLC can be reached at 10G Roessler Road, Woburn, MA 01801 | Phone: (781) 995-0685 | info @demandplanning.net
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